Here you can find answers to all your questions, split into common and general questions we get and then subscriptions. If you have questions regarding a specific product, visit that product page to read product specific FAQs.Â
General
The ISSN (International Society of Sports Nutrition) recommends 30-70g of carbohydrate per hour of continuous exercise that will last over 60 minutes in total duration. This is where Awesome Endure can help, our advanced Tri-Carb blend, which you add to Awesome Hydrate.Â
This should then of course be a part of a balanced, relatively high carbohydrate diet.
All our products are vegan friendly apart from Awesome Omega and Awesome Collagen.
Currently the full body of evidence for the safety of Sucralose indicates that it is perfectly safe to consume. Customers regularly ask why not use stevia? This is because stevia, in our opinion, tastes awful, and that’s not what we want! Some individuals with IBS can get irritation from some sweeteners, so be mindful if this is you. Click the following link to read a good breakdown of the research in this area: https://awesomesupplements.co.uk/blogs/news/why-is-sucralose-in-our-products
At the moment, most of our products do not include a scoop. The exception is our Collagen product, which already comes with a scoop included.
As part of our ongoing packaging improvements, we’ll be gradually introducing scoops across all products over the next 6–8 months. We anticipate that by the end of 2026, all products will include a scoop as standard.
Sometimes discounts are only on for a limited time, please check the offer date to see if it is still valid. We can only accept one discount code per order so trying to use more than that will not work.
If you are still experiencing problems, please contact us at cs@bencoomber.com where we will look into this for you.Â
We ask that before you submit an order you double check that your order details and shipping address are correct. We only have a very small window before your order processes and we are no longer able to change it. In cases where an address error has been made then please contact us at info@awesomesupplements.co.uk advising us of the error and the correct information and we will do our best to update this for you. Where we are unable to make an update we can advise next steps.
SUBSCRIPTIONS
Once you have signed up to a subscription with us, your order will automatically be sent to you based on the frequency that you chose when signing up. You do not have to do anything else.
No. We have created this so that you can get your products at a frequency that suits you, without you having to come back to the site and re-order manually.
Simply go ahead and make your usual order and instead of selecting 'one time purchase', select the 'subscription' button below. This will allow you to select how often you'd like to receive your product. Then checkout as you normally would.
You simply need to log into your Awesome Supplements account via the website, navigate to the account hyperlink at the top of the page, and then click on manage subscriptions. You can make any changes you like from this dashboard.
Yes. Simply log into your account as above and make the changes you require.
Yes. Simply log into your account as above and make the changes you require.
Yes. Simply log into your account as above and cancel.
Whilst we always aim to keep this at a minimum, it sometimes does happen. We will notify you as soon as we become aware that a product is going to go out of stock. You can have the option to cancel, skip or wait for the stock to land with us.
Please drop us an email on subscriptions@awesomesupplements.co.uk and we'll get back to you as soon as we can. Usually 24-48 hours in normal Monday to Friday 9-5 working hours.