Here you can find answers to all your questions, split into common and general questions we get, packaging, and subscriptions. If you have questions regarding a specific product, visit that product page to read product FAQs.
General
No, hence the name supplement. They should never replace a good diet and aren't necessarily needed, however, they can be beneficial in many ways for people looking to optimise their diet and performance, so the key question you should be asking isn’t “Should I take supplements, are they needed”, it’s “Would a supplement benefit me?”
For example, protein supplements are good for people that want flexibility with their diet and their protein intake or want to easily and cheaply boost their overall protein intake to support their goals. A protein bar can be a great snack to meet your protein goals and get a tasty chocolate fix. Vitamins, minerals and omega 3 supplements are good supplements to take as many people don’t get enough of these nutrients in the diet, especially those who are highly active and want to support those goals. Many performance supplements like creatine and beta alanine are well documented to improve performance, and you often can’t get these in adequate amounts from your diet. People who exercise in heat, sweat a lot or simply want to optimise performance may find electrolyte supplements can be very beneficial.
So, it’s not a case of “Are supplements needed?”, it’s a case of seeing if supplements could be beneficial to you and your goals, context is always key as everyone is different. If you’re unsure just drop us a message, we’ll help.
Supporting your training load with your calorie intake is always key, then good sleep, then looking at micronutrient support to keep your immune system firing on all cylinders – because of this our first response is that an omega 3 and multi-vitamin might help. Couple this with an electrolyte + carb supplement while you exercise (if you train for one hour plus). Also see our diet, training and supplement book that's free, which you can find HERE, for a detailed idea on what to take and why.
Sleep is #1, always. then caffeine and l-tyrosine, which both form part of our Awesome Pre-Workout stack. After this, ensure you are eating enough, not training too hard, stress isn’t too high, and you are eating sufficient carbohydrates to fuel training. It’s very hard to improve physical and mental performance when you are not getting the basics right, so do put a key focus on sleep, calories, training volume and stress reduction.
The ISSN recommends 30-60g of carbohydrate per hour of continuous exercise that will last over 60 minutes in total duration. This should then of course be a part of a balanced, relatively high carbohydrate diet.
All our products are vegan friendly apart from Awesome Whey protein and Awesome Fish oil.
Currently the full body of evidence for the safety of Sucralose indicates that it is perfectly safe to consume. Customers regularly ask why not use stevia? This is because stevia, in our opinion, tastes awful, and that’s not what we want! Some individuals with IBS can get irritation from some sweeteners, so be mindful if this is you. Click the following link to read a good breakdown of the research in this area: https://awesomesupplements.co.uk/blogs/news/why-is-sucralose-in-our-products
Sometimes discounts are only on for a limited time, please check the offer date to see if it is still valid. We can only accept one discount code per order so trying to use more than that will not work.
If you are still experiencing problems, please contact us at cs@bencoomber.com where we will look into this for you.
We ask that before you submit an order you double check that your order details and shipping address are correct. We only have a very small window before your order processes and we are no longer able to change it. In cases where an error has been made then please contact us at cs@bencoomber.com and we will see what we can do for you.
Yes. Give it a shake as it might have sunk to the bottom. When we move to pouches, we will remove the scoop.
Scoops are standardised to volume (5ml, 25ml, etc) but when you use a product you dose it according to weight (5g, 25g, etc). We sometimes use different shapes of scoops, with the same fill capacity. If concerned about dosing precision, we recommend weighing out your doses.
Sometimes discounts are only on for a limited time, please check the offer date to see if it is still valid. We can only accept one discount code per order so trying to use more than that will not work.
If you are still experiencing problems, please contact us at cs@bencoomber.com where we will look into this for you.
We ask that before you submit an order you double check that your order details and shipping address are correct. We only have a very small window before your order processes and we are no longer able to change it. In cases where an error has been made then please contact us at cs@bencoomber.com and we will see what we can do for you.
SUBSCRIPTIONS
Once you have signed up to a subscription with us, your order will automatically be sent to you based on the frequency that you chose when signing up. You do not have to do anything else.
No. We have created this so that you can get your products at a frequency that suits you, without you having to come back to the site and re-order manually.
Simply go ahead and make your usual order and instead of selecting 'one time purchase', select the 'subscription' button below. This will allow you to select how often you'd like to receive your product. Then check out as you normally would.
You simply need to log into your Awesome Supplements account via the website, navigate to the account hyperlink at the top of the page, and then click on manage subscriptions. You can make any changes you like from this dashboard.
Yes. Simply log into your account as above and make the changes you require.
Yes. Simply log into your account as above and make the changes you require.
Yes. Simply log into your account as above and cancel.
Whilst we always aim to keep this at a minimum, it sometimes does happen. We will notify you as soon as we become aware that a product is going to go out of stock. You can have the option to cancel, skip or wait for the stock to land with us.
Yes it will. For every unit we sell, we plant a tree.
Please drop us an email on subscriptions@awesomesupplements.co.uk and we'll get back to you as soon as we can.